Barcoding Retail

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CASE STUDY

Barcoding and Zebra Help Fleet Farm Modernize for a More Efficient Future HOW STANDARDIZATION WITH ANDROID MAXIMIZED AN INVESTMENT IN MODERNIZATION Challenges Fleet Farm has grown rapidly, adding four to five stores each year. Existing solutions burdened employees with as many as three separate pieces of hardware. To maintain performance and boost quality, Fleet Farm needed to overhaul its inventory management tools with a standardized, scalable, all-in-one mobile solution that could improve store associates’ effectiveness and elevate customer experiences. Solution After comparing the strengths of different offerings, Fleet Farm and Barcoding determined that Zebra devices offered an all-in-one solution. In addition to a new mobile solution, Barcoding worked with Zebra to implement Android as the sole operating system for tablets, price check kiosks, and other endpoints across the business, opening the door for new applications to improve operations. Results The Zebra devices Fleet Farm utilizes today are loaded with powerful business tools that enable voice communications between employees, link payroll and inventory management applications, and give associates price checking capabilities and a camera for taking photos of damaged items or shelves that need attention. They also provide a host of other built-in technologies that deliver greater business intelligence. By creating a unified development platform, Fleet Farm consolidated its teams’ expertise around Android for more efficient growth. This created a more seamless application experience for Fleet Farm employees and customers, and helped build a stronger partnership between store team members, corporate, and IT staff. The streamlined device solution has enabled the Fleet Farm and Barcoding team to rapidly produce innovative applications and features that improve associate effectiveness and elevate customer experiences.

BACKGROUND Fleet Farm is a large Midwestern retailer that sells a variety of inventory. In 2018, Fleet Farm became a Barcoding customer with a mobile refresh to replace aging equipment, implementing new technology at 42 stores and a distribution center.

“We’re doing things with the Zebra

devices that have never been done before.” — Chris Zimmerman, Fleet Farm IT Manager