Barcoding Retail

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BARCODING, INC. MANAGED SERVICES

Asset Visibility Powered by BOS™ GET THE CONTROL YOU NEED TO MAXIMIZE PRODUCTIVITY AND SECURITY

USER EXPERIENCE IS EVERYTHING End-user adoption is critical to overall project success. We work with our customers to understand their users’ operational needs and ensure quick solution adoption.

Whether you manage hundreds of mobile devices or thousands, having the right support partner and services is essential. That’s why Barcoding created BOS—the unique web-based platform that powers our GoLive Services™ and StayLive Services™ to give you complete control during roll-outs and provide you with long-term asset visibility. With BOS, you can easily track the complete history of every device from the moment it is installed to its current configuration and status. You also get comprehensive training, full access to add/remove assets, management of manufacturer service contracts, and complete access to repair generation tools and reports. GoLive Services™ Barcoding’s GoLive Services offer the perfect blend of deployment services to ensure that devices show up on time and ready to use, right out of the box. The full suite of GoLive Services includes:

• Asset Visibility Powered by BOS • Project management • Gold image development • Staging, kitting and configuration • System and unit testing • Site survey

“BOS has provided us with instant visibility to a customer’s assets and has enabled us to improve our customer service and support levels. I can’t imagine what we did without it!” — Donna Ford, Quality Assurance

• Network installation • Vehicle installation • User training • Shipping and tracking • Cellular activations • Asset tagging

StayLive Services™ Barcoding’s StayLive Services™ help when you need it most: in the event of a hardware failure, application issue, or asset identification/location requirement arises. The full suite of StayLive Services includes:

Associate, Barcoding

• Asset Visibility Powered by BOS • RMA and repair depot support • 24x7 help desk and call center—levels 1 & 2 • Spare pool and inventory management • Enterprise Mobility Management (EDM) and Mobile Device Management (MDM) • Manufacturer device contract management • Training • Reporting and analytics