Barcoding Retail
Retail Technology Solutions Let’s elevate customer experiences, build smarter operations, and optimize inventory with retail ready solutions.
You’ve got this. You’ve got Zebra.
TABLE OF CONTENTS
INTRODUCTION About Barcoding Incorporated . . . . . . . . . . . . . . . 3 ELEVATE CUSTOMER EXPERIENCES OVERVIEW. . . . . . . . . . . . . . . . . . . . . . . . 4 SOLUTION: Checkout. . . . . . . . . . . . . . . . . . . 5 SOLUTION: Service. . . . . . . . . . . . . . . . . . . . 6 BUILD SMARTER OPERATIONS OVERVIEW. . . . . . . . . . . . . . . . . . . . . . . . 7 SOLUTION: Associate Enablement. . . . . . . . . . . . . 8 OPTIMIZE INVENTORY OVERVIEW. . . . . . . . . . . . . . . . . . . . . . . . 9 SOLUTION: Inventory Management. . . . . . . . . . . . . 10 SOLUTION: Order Fulfillment. . . . . . . . . . . . . . . . 11 SOLUTION: Zebra SmartLens for Retail. . . . . . . . . . . . 12 BARCODING, INC. MANAGED SERVICES Asset Visibility Powered by BOS™. . . . . . . . . . . . . . 13 CASE STUDY Helping Fleet Farm Modernize for a More Efficient Future. . . 14 NEXT STEPS Find the Right Solutions for Your Stores. . . . . . . . . . . 15 Go Zebra Trade-In Program. . . . . . . . . . . . . . . . . 15
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ABOUT BARCODING INCORPORATED
Who is Barcoding, Inc.?
Barcoding is a supply chain automation and innovation company that helps organizations be more efficient, accurate, and connected. With extensive subject matter expertise in data capture, labeling and printing, and mobile computing, we are trusted to build and manage solutions for some of the best IT and operations teams in the world. Founded in 1988, Barcoding is headquartered in Baltimore, Maryland, with offices across North America (Chicago, Houston, Seattle, Montreal, Toronto, and Vancouver). The Barcoding Customer Experience At Barcoding, we are dedicated to our clients’ successes. Recently, we have started to express our value as an equation: EAC=C3. This means Efficient, Accurate, Connected solutions by Barcoding enable customers to reduce operational Costs, generate more Cash, and improve their Customers’ experiences. This value is not only what we hope to provide our customers—it is also how we run our business. By living our brand, we hope to create valuable customer experiences whether on the manufacturing floor or connecting on social media!
“Barcoding has been a great partner in helping us decide on and standardize our use of the Android platform. It’s allowed my development team to focus their skills on development for a single platform rather than splitting their energy.”
– Chris Zimmerman IT Manager, Fleet Farm
For more information, visit www.barcoding.com.
3840 Bank Street, Baltimore, MD 21224
Barcoding, Inc. 1.888.412.SCAN (7226) info@barcoding.com
Barcoding-Canada 1.604.260.1446 info@barcoding-canada.ca
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SOLUTION OVERVIEW
Elevate the Customer Experience PUTTING CUSTOMERS FIRST
It starts with one foundational principle: the customer is always right. And today’s customer wants to be right, right away. Let’s generate higher profits and satisfy more customers by maintaining a customer-first mindset. Leverage Zebra’s unprecedented data capture and analytics to understand what makes your customers tick and innovate new ways to elevate customer engagement. Put Solutions in Customers’ Hands Today’s savvy customers are accustomed to doing everything they want online or on their smartphone. Zebra’s retail-ready solutions empower your customers with integrated applications for in-store product information and price checking, digital gift registries, and self-checkout kiosks. Make Your Point of Sale a Point of Difference As digital sales increase, it’s never been more important for you to optimize your points of sale. Zebra’s fixed and mobile point of sale solutions allow for increases in efficiency that bust big lines, reduce frustrations, and keep customers coming back again and again. Maximize Your Most Valuable Asset Develop a connected staff who can quickly access information from anywhere in the store. Zebra’s Staff Enablement solutions give your associates real-time mobile access to inventory information, task management, and instant communication wherever they are in the store.
91%
91% of shoppers who have used self-checkouts say they are likely to use them in the future
72% of sales associates believe equipping them with the latest technology would provide better customer experiences
56%
56% of shoppers agree they can find information faster on their smartphones
than asking store associates for help
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ELEVATE THE CUSTOMER EXPERIENCE
SOLUTION: Associate-Assisted and Self-Checkout MAKE YOUR POINT OF SALE A POINT OF DIFFERENCE
Customers have higher expectations than ever: they demand more convenience while they shop and for safety they want to get in and out of stores quickly. Zebra’s self-checkout and point of sale solutions shrink lines, reduce hang ups, and boost efficiency to drive customer satisfaction and keep them coming back again and again.
Customer Self-Checkout Zebra’s self-service solutions empower your customers with smarter, better performing self-checkout kiosks that bust big lines, increase store efficiency, and boost customer satisfaction.
Personal Shopping Solution Speed customers through the store with personal shopper devices that put information and support at customers’ fingertips and allow them to scan items directly into their carts as they shop, completely bypassing the checkout queue. Mobile POS Zebra’s mobile point of sale solutions bust up big lines and minimize abandoned sales by processing payment at the customer’s point of decision, giving you the freedom to re-envision and optimize your sales floor. Fixed Point of Sale Zebra’s fixed point of sale solutions make transactions fast and keep lanes flowing smoothly with scanners that help cashiers and customers scan items of all sizes, no matter the condition of the barcode.
SOLUTIONS
TC52 and TC57 Series Mobile Computer THE ULTIMATE IN RUGGED ENTERPRISE-CLASS TOUCH COMPUTING
Rugged TC52 and TC57 Android Touch Computers give retailers a new platform and new capabilities to deliver the ultimate enterprise-class touch computing experience in retail environments. Get all the features you need to maximize productivity, improve staff enablement, and deliver the ultimate in customer service.
ZQ620 Mobile Printer PREMIUM 3-INCH MOBILE PRINTER
Boost associate productivity and improve inventory management and customer service with the ZQ620 mobile printer featuring an innovative design, large color display, superior battery management, and fast 802.11ac and Bluetooth wireless connection.
DS8100 Series Handheld Barcode Scanner ULTIMATE IN PERFORMANCE
Leave every shopper with a good impression. DS8100 Series handheld scanners deliver unprecedented scanning performance, innovative productivity enhancing tools, and unrivaled manageability to keep your checkout lines moving and cashiers free to deliver a more personal checkout experience.
MP7000 Grocery Scanner Scale DELIVER AN UNSURPASSED CHECKOUT EXPERIENCE IN THE BUSIEST STORES
Meet the demands of your highest-volume point-of-sale lanes with Zebra’s next generation multi-plane 1D/2D bioptic imager. The MP7000 is loaded with features that take scanning performance to the next level for faster-than-ever checkout in cashier-manned and self-checkout lanes—including a new optional color camera to support produce recognition and shrink deterrence.
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ELEVATE THE CUSTOMER EXPERIENCE
SOLUTION: Customer Service INNOVATIVE TECHNOLOGY THAT KEEPS PACE WITH CUSTOMER EXPECTATIONS Retail transformation is nothing new, but today it’s impacting retailers in more ways than ever. As always, retailers are guided by one principle: the customer is always right. And today’s transformations are driven by retailers who recognize that today’s customer wants to be right, right now.
Order Fulfillment Customer satisfaction depends on your ability to satisfy demand for flexible delivery options. Zebra tools make it easy to integrate drive-up/curbside, and in-store pick-up of digital orders.
Easy Pick-Up and Returns From enhancing in-store operations to streamlining fulfillment and returns, Zebra’s click-and-collect solutions help make curbside/drive-up, walk-in, and secure locker pickup options profitable.
Product Lookup Give associates the ability to instantly access product information, inventory status, pricing, and more wherever they are in the store to enhance service and improve customer satisfaction.
Customer Self-Service Zebra’s self-service solutions empower your customers with in-store product information, price checking, gift registries, and self-checkout kiosks, allowing customers who have safety concerns to get in and out of the store quickly.
SOLUTIONS
TC52 and TC57 Series Mobile Computer THE ULTIMATE IN RUGGED ENTERPRISE-CLASS TOUCH COMPUTING
Rugged TC52 and TC57 Android Touch Computers give retailers a new platform and new capabilities to deliver the ultimate enterprise-class touch computing experience in retail environments. Get all the features you need to maximize productivity, improve staff enablement, and deliver the ultimate in customer service.
ET5X Tablet Computer Series THE SURPRISINGLY RUGGED, THIN AND LIGHT TABLET THAT’S BUILT FOR WORK
When it comes to choosing a tablet for retail, associates want consumer styling, while you need enterprise- class durability and capabilities. ET5x Series Tablets combines the look and feel of associates’ own devices with the durability, ease-of-use, flexibility, and features your business requires.
ZD420 SERIES DESKTOP PRINTERS A NEW LEVEL IN EASE OF USE, APPLICATION FLEXIBILITY AND MANAGEMENT SIMPLICITY Zebra’s ZD420 Series printers deliver features and functionality that take deployment and management simplicity to a new level, delivering faster, higher-quality printing that keeps your business moving, along with application flexibility and a low total cost of ownership (TCO). CC6000 Customer Concierge A POWERFUL 10-INCH KIOSK FOR THE ULTIMATE CUSTOMER ENGAGEMENT EXPERIENCES Create exciting engagement experiences today and tomorrow. With a 10-inch multi-touch HD display and premium features like a 5MP front camera and barcode scanner, the CC6600 provides the perfect canvas for interactive applications, product demonstrations, digital signage, and more.
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SOLUTION OVERVIEW
Deliver Results with a Smarter Retail Operation BUILD CONSISTENT RELIABILITY THAT DRIVES PROFITS To keep up with the competition and challenges you face in today’s retail environment, you must be able to see into every corner of your operations. Zebra’s retail solutions help you streamline your processes so you can create a smarter operation that delivers better labor utilization and higher expense leverage while allowing your front line workers to focus on service. Give Associates Easy, Real-Time Access to Information Customer satisfaction and efficient store operations hinge on your ability to develop a connected staff that can quickly access information from anywhere to add value to your customers’ experience. Zebra’s Staff Enablement solutions give your associates real-time, mobile access to inventory information and task management, and instant communication wherever they are in the store. Improve Store-wide Communication and Collaboration The success of your mobile workforce depends on tools that enable effective communication and highly efficient collaboration. Zebra mobility tools give your front line associates a customized user experience that makes accessing voice and data easier than ever. Simplify Workforce Management and Task Management To unleash the power of store associates retailers must optimize workloads, schedule labor, and streamline communications. Zebra’s cloud-based Reflexis real-time task management and workforce management solutions enable you to simplify work for stores and create a seamless omni-channel shopping experience.
85% of retail executives believe shoppers have a better experience in stores where associates use the latest technology
70% of associates prefer to have prescribed tasks vs. reading reports, and believe analytics will aid in daily tasks
61% of associates view employers more positively when employers provide them with devices and technology
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BUILD A SMARTER RETAIL OPERATION
SOLUTION: Associate Enablement MAXIMIZE YOUR MOST VALUABLE ASSET
Develop a connected staff who can quickly and accurately access information from anywhere to add value to your customers’ experiences. Keep customers satisfied and everyone safe with Zebra solutions that give your associates real time, mobile access to inventory information, task management, and instant communication wherever they are in the store.
Task Management Successful task management enables your stores to deliver results without disruption. From planning to rollout, Zebra retail technology gives you the ability to track progress for every step of every task.
Workforce Management Connecting associates to information and to each other is the core of employee empowerment. Zebra retail solutions help your team work better together to serve every customer.
Convert Insights into Actions Turing data and insights into real-world actions is one of the keys to maximizing productivity ensuring associates are fully utilized. With Zebra Prescriptive Analytics you can identify exactly how to increase sales, drive productivity, and improve other essential KPIs throughout the store.
SOLUTIONS
Reflexis Workforce Management and Task Management A COMPLETE PLATFORM FOR RETAIL EXECUTION SOLUTIONS
The Reflexis cloud-based platform includes task management and workforce management solutions that help retailers optimize workloads, schedule labor, and monitor store performance in real time to enable proactive responses to key sales and operations metrics.
NOW PART OF ZEBRA TECHNOLOGIES
Zebra Prescriptive Analytics UNDERSTAND AND ACT ON YOUR DATA
The latest addition to Zebra’s Savanna platform is a robust retail software solution that analyzes data to identify and act on opportunities for improvement. With Prescriptive Analytics, insights are converted into simple, prescriptive actions that are sent directly to stakeholders to tell them exactly how to respond.
ET5X Tablet Computer Series THE SURPRISINGLY RUGGED, THIN AND LIGHT TABLET THAT’S BUILT FOR WORK
When it comes to choosing a tablet for retail, associates want consumer styling, while you need enterprise- class durability and capabilities. ET5x Series Tablets combines the look and feel of associates’ own devices with the durability, ease-of-use, flexibility, and features your business requires.
WORKFORCE CONNECT POWERED BY ZEBRA SAVANNA™ CONNECT YOUR WORKERS WITH THE POWER OF ONE
With Workforce Connect Powered by Zebra Savanna™, you can give your workers the power of one device that provides access to enterprise data and applications, plus PTT calls, PBX calls, and enterprise-class secure messaging. No matter how your workers communicate, their Zebra mobile devices will do it all.
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SOLUTION OVERVIEW
Optimize Inventory with Real-Time Visibility You Can Count on IMPROVE CUSTOMER SATISFACTION, INCREASE ASSOCIATE PRODUCTIVITY, AND LOWER COSTS Inventory is your largest investment and a major factor in your customer satisfaction equation. It demands accuracy to give you the ability to deliver where and when your customers expect. Zebra’s inventory management systems help you optimize inventory costs and keep customers happy, with real-time visibility that allows you to fulfill orders no matter where inventory is kept. A Well-Connected Warehouse Having visibility into all the details of your inventory at all times is crucial to a profitable operation. Zebra’s mobile computing, scanning, and printing solutions connect your warehouse to give you the agility you need to compete at the edge. Deliver When and Where Your Customers Want Today, your customers can shop from anywhere, at any time. Zebra offers proven solutions to support omnichannel fulfillment for all types of retailers, from department to grocery stores, pure e-commerce to brick and mortar—and everywhere in between. See Everything in Your Store in Real Time Zebra retail solutions can automatically track the location and movement of virtually everything in your store to help you eliminate out-of-stocks and overstocks, prevent lost sales and shrink, and much more.
Retailers are implementing business intelligence/analytics across their operations in 2021
Supply Chain
Loss Prevention
Store Operations
Merchandising
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OPTIMIZE INVENTORY
SOLUTION: Inventory Management REAL-TIME INVENTORY NUMBERS YOU CAN COUNT ON
Master your inventory with mobile, real-time visibility that enables you to fulfill orders no matter where the customer is making the purchase or where the inventory is kept. Zebra’s Inventory Management Solutions let you and your customers know what is available and where it is, so they don’t have to go anywhere else to make a purchase.
Receiving and Put Away With Zebra’s receiving solutions, you can electronically capture data in real time, send it to your Warehouse Management System (WMS) and reconcile order details quickly upon receipt.
Customer Order Management Managing customer orders requires a high degree of inventory visibility and operational efficiency. Zebra’s fulfillment solutions allow you to deliver to your customer as quickly as possible, wherever they are.
Restocking and Replenishment Zebra’s restocking and replenishment solutions pair with your Warehouse Management System (WMS) to help you eliminate out-of-stock situations, reducing unnecessary lost sales opportunities.
Inventory Management Zebra’s Inventory Management Solutions deliver real-time inventory visibility to help you better manage shrink, increase sales, and ensure you have the right products in the right stores at the right time.
SOLUTIONS
MC9300 Mobile Computer THE ULTRA-RUGGED ANDROID MOBILE COMPUTER
MC9000 Series mobile computers streamline processes in your warehouse to help you ship more orders faster than ever. The ultimate ultra-rugged design is the latest evolution of the world’s best-selling and most trusted Android enterprise mobile computer platform.
WT6300 Wearable Computer THE ULTIMATE INDUSTRIAL WEARABLE COMPUTER FOR HANDS-FREE MOBILITY
Zebra’s WT6300 wearable computer features superior ergonomics for unmatched hands-free comfort, an advanced processor that delivers desktop-style performance while preserving power for longer battery cycle times, and a rugged design that ensures maximum uptime in your most demanding environments.
RFD8500 Handheld RFID/1D/2D Sled TURN ALMOST ANY MOBILE COMPUTER INTO A HANDHELD RFID READER
Add high-performance next generation RFID and 1D/2D barcode scanning to almost any mobile device— simply, easily and cost-effectively. The Bluetooth-enabled RFD8500 pairs with a compatible Zebra or third- party mobile device to deliver reliable RFID performance in any application.
Zebra Prescriptive Analytics UNDERSTAND AND ACT ON YOUR DATA
With Zebra Prescriptive Analytics, robust AI- and machine learning-powered analysis points you directly to opportunities to optimize inventory and localization, increase forecast accuracy, maximize availability, and ensure planogram compliance for an exceptional customer experience.
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OPTIMIZE FULFILLMENT
SOLUTION: Order Fulfillment DELIVER WHEN AND WHERE YOUR CUSTOMER WANTS
Today’s customers shop anywhere, any time, and creating a profitable omnichannel operation is critical to success. Zebra’s fulfillment solutions enable front-line workers to seamlessly pick, ship, and deliver orders to customers for all types of retailers from department to grocery stores, pure e-commerce to brick and mortar—and everywhere in between.
Merchandising Zebra solutions give you quick, accurate, and insightful data you can use to manage and optimize pricing and product placement, enabling you to efficiently provide a seamless customer experience and maximize sales across every channel. Picking and Sorting From finding the best route to an item, to instantly updating product inventory, Zebra mobile devices simplify the entire picking process to increase productivity in the warehouse and fulfillment center.
Delivery Zebra helps you eliminate manual processes and provides you with the automation you need to verify shipping details and ensure orders get to the right customer, wherever they need to be delivered.
Easy pick up and return Zebra’s mobile computers, scanners and printers work with your enterprise systems to give you total visibility across your operations, allowing you to efficiently process customer returns, put seasonal and surplus inventory back into stock, or identify goods for refurbishment or disposal.
SOLUTIONS
The PS20 Personal Shopper Series THE ULTIMATE PERSONAL SHOPPING SOLUTION FOR CUSTOMERS AND STORE ASSOCIATES Put the ultimate personalized shopping experience in the palm of customers’ hands. Shoppers simply pick up the PS20 as they enter your store, then scan and bag as they shop. In real-time, they’ll know how much is in their basket, where to find the best deals, and experience instantaneous checkout.
RS5100 Single Finger Bluetooth Ring Scanner THE GO-EVERYWHERE FEATHERWEIGHT RUGGED RING SCANNER
Zebra’s RS5100 is the next-generation ring scanner designed for use with Zebra’s WT6X Series Wearable Computers. It’s so small, your customers won’t even notice it, and it provides best-in-class scanning to capture of virtually every barcode at twice the range of legacy Bluetooth ring scanners.
ZQ610 Mobile Printer PREMIUM MOBILE PRINTER FOR 2-INCH LABELS AND RECEIPTS
With advanced technology, an innovative design, large color display, superior battery management including an instant wake-up feature, and fast Bluetooth wireless, the ZQ610 makes it easy to boost associate productivity and improve inventory management and customer service in your store.
Zebra SmartLens™ for Retail DEEPER ASSET VISIBILITY, BETTER BUSINESS INSIGHT, SMARTER RETAIL DECISIONS
Get the information needed to maximize sales, minimize shrink, reduce costs, and take customer service to a new level. SmartLens for Retail automatically senses and records the location and movement of virtually everything in your store to give you actionable intelligence that provides a real competitive advantage.
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OPTIMIZE VISIBILITY
SOLUTION: Zebra SmartLens™ for Retail Asset Visibility DEEPER VISIBILITY, BETTER INSIGHT, SMARTER DECISIONS
When you can see everything going on in your store in real time, you have all the information you need to maximize sales, minimize shrink, reduce operational costs, and take customer service to a new level. SmartLens for Retail turns your entire operation into a smart store that automatically senses and records the location and movement of virtually everything in your retail store—merchandise and assets—and turns that data into easy-to-read actionable intelligence that delivers a true competitive advantage.
SmartLens Sensors Track it All SmartLens Sensors automatically collect data on merchandise and assets as they move in, through and out of your store. Four sensors – Sensing Network Appliance (SNAP) SmartLens, Transition Point SmartLens, Backroom SmartLens, and Point of Sale (POS) SmartLens Sensors–meet the unique needs of specific areas. Data Analytics Engine The SmartLens Data Analytics engine aggregates and correlates the raw RFID data from the sensors into meaningful events that deliver the real-time actionable insights you need to improve practically every aspect of your store operations—without spending hours manually compiling data. Seamless Integration The Zebra SmartLens for Retail open platform lets you develop custom applications or integrate with existing systems, such as your Warehouse Management System (WMS), Enterprise Resource Planning (ERP), or other line-of-business application.
SOLUTIONS
Sensing Network Appliance (SNAP) SmartLens Sensor TRACK INVENTORY AND MOBILE DEVICES
Automatically sense and record the location and movement of merchandise and assets throughout the retail store with high-performance RFID sensors designed for different areas of your store, including the backroom, exit/entry points, the sales floor and point of sale (POS).
Transition Point SmartLens Sensor ENTRY/EXIT POINT TRACKING
When inventory moves through entry/exit points, you need to know which direction it is traveling to understand where it is headed. With flexible options that enable you to install this sensor on a wall or ceiling, it’s easy to deploy the Transition Point SmartLens in virtually any retail environment.
Backroom SmartLens BACKROOM INVENTORY TRACKING
This RFID sensor starts the tracking cycle by detecting and recording the movement of RFID-tagged inventory from the instant it enters your backroom to the moment it leaves. This high-performance fixed RFID reader is designed to handle high tag volumes with increased accuracy and read rates.
Point-of-Sale (POS) Lane SmartLens Sensor TRACK INVENTORY IN CHECKOUT LANES
With a highly localized antenna technology, the POS Lane SmartLens Sensor can be installed in every lane, without risking interference. POS Lane and Transition Point SmartLens Sensors work hand-in-hand to improve inventory accuracy and alert you to potential theft before it happens.
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BARCODING, INC. MANAGED SERVICES
Asset Visibility Powered by BOS™ GET THE CONTROL YOU NEED TO MAXIMIZE PRODUCTIVITY AND SECURITY
USER EXPERIENCE IS EVERYTHING End-user adoption is critical to overall project success. We work with our customers to understand their users’ operational needs and ensure quick solution adoption.
Whether you manage hundreds of mobile devices or thousands, having the right support partner and services is essential. That’s why Barcoding created BOS—the unique web-based platform that powers our GoLive Services™ and StayLive Services™ to give you complete control during roll-outs and provide you with long-term asset visibility. With BOS, you can easily track the complete history of every device from the moment it is installed to its current configuration and status. You also get comprehensive training, full access to add/remove assets, management of manufacturer service contracts, and complete access to repair generation tools and reports. GoLive Services™ Barcoding’s GoLive Services offer the perfect blend of deployment services to ensure that devices show up on time and ready to use, right out of the box. The full suite of GoLive Services includes:
• Asset Visibility Powered by BOS • Project management • Gold image development • Staging, kitting and configuration • System and unit testing • Site survey
“BOS has provided us with instant visibility to a customer’s assets and has enabled us to improve our customer service and support levels. I can’t imagine what we did without it!” — Donna Ford, Quality Assurance
• Network installation • Vehicle installation • User training • Shipping and tracking • Cellular activations • Asset tagging
StayLive Services™ Barcoding’s StayLive Services™ help when you need it most: in the event of a hardware failure, application issue, or asset identification/location requirement arises. The full suite of StayLive Services includes:
Associate, Barcoding
• Asset Visibility Powered by BOS • RMA and repair depot support • 24x7 help desk and call center—levels 1 & 2 • Spare pool and inventory management • Enterprise Mobility Management (EDM) and Mobile Device Management (MDM) • Manufacturer device contract management • Training • Reporting and analytics
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CASE STUDY
Barcoding and Zebra Help Fleet Farm Modernize for a More Efficient Future HOW STANDARDIZATION WITH ANDROID MAXIMIZED AN INVESTMENT IN MODERNIZATION Challenges Fleet Farm has grown rapidly, adding four to five stores each year. Existing solutions burdened employees with as many as three separate pieces of hardware. To maintain performance and boost quality, Fleet Farm needed to overhaul its inventory management tools with a standardized, scalable, all-in-one mobile solution that could improve store associates’ effectiveness and elevate customer experiences. Solution After comparing the strengths of different offerings, Fleet Farm and Barcoding determined that Zebra devices offered an all-in-one solution. In addition to a new mobile solution, Barcoding worked with Zebra to implement Android as the sole operating system for tablets, price check kiosks, and other endpoints across the business, opening the door for new applications to improve operations. Results The Zebra devices Fleet Farm utilizes today are loaded with powerful business tools that enable voice communications between employees, link payroll and inventory management applications, and give associates price checking capabilities and a camera for taking photos of damaged items or shelves that need attention. They also provide a host of other built-in technologies that deliver greater business intelligence. By creating a unified development platform, Fleet Farm consolidated its teams’ expertise around Android for more efficient growth. This created a more seamless application experience for Fleet Farm employees and customers, and helped build a stronger partnership between store team members, corporate, and IT staff. The streamlined device solution has enabled the Fleet Farm and Barcoding team to rapidly produce innovative applications and features that improve associate effectiveness and elevate customer experiences.
BACKGROUND Fleet Farm is a large Midwestern retailer that sells a variety of inventory. In 2018, Fleet Farm became a Barcoding customer with a mobile refresh to replace aging equipment, implementing new technology at 42 stores and a distribution center.
“We’re doing things with the Zebra
devices that have never been done before.” — Chris Zimmerman, Fleet Farm IT Manager
Yesterday’s Technology is No Match for Today’s Retail Challenges SWAP SETBACKS FOR SAVINGS The Go Zebra Trade-In program gives you exclusive cash-back rebates when you upgrade to Zebra’s innovative mobile computers, tablets, printers, and barcode scanners. Just purchase qualifying Zebra products and receive cash back when you trade-in qualifying legacy devices—even other manufacturer’s devices.
Put the Power of Next-Generation Retail Solutions to Work for You From back room to the point of sale, Zebra delivers purpose-built solutions to meet every retail challenge. Whether you need to empower associates on the sales floor, enable new ways to pick up and deliver digital orders, improve inventory visibility and management, or enhance worker communication and collaboration, Zebra offers the innovative products that will make a difference in the store and on the bottom line. Discover your performance edge with scanners, mobile computers, tablets, and printers that offer features and form factors specifically for today’s omnichannel environment. Let’s Find the Right Solutions for Your Stores To learn more about Zebra solutions for retailers, contact your authorized Zebra partner.
Barcoding Incorporated Headquarters 3840 Bank Street Baltimore, MD 21224 1-888-412-SCAN (7226) info@barcoding.com www.barcoding.com
You’ve got this. You’ve got Zebra.
www.zebra.com/retail
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2021 Zebra Technologies Corp. and/or its affiliates.
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